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Providing Security Services, Fraud Investigations, Credit Card and Identity Theft Prevention and Incentive Travel and Meeting Planners,

 

 

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MEETINGS AND INCENTIVE TRAVEL PROGRAMS

Santella & Associates provides meeting, conferences and incentive travel programs. We help companies achieve targeted business results through business meetings, user conferences and incentive travel programs.

Incentive travel programs are the most recognized and successful motivational tool available as they provide a travel experience designed to motivate the participants to meet outstanding levels of performance. Investing in an incentive travel program, you are investing money in your company to achieve greater profits through increased sales. If you are looking for new and innovative ways to increase revenue, improve customer satisfaction, entertain customers, or provide a platform for rewarding exceptional performance.

We can design, plan and execute sales incentive travel, corporate meetings and conferences through a network of hotel suppliers, airline partners and destination management companies to ensure that your events are a success, meet budget requirements and inspire top performers.

Click here for more information regarding our consumer credit card consulting services.

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Are you protecting your promotion investment?

Every promotion represents time and money invested in your products growth.

Santella & Associates is a full-service promotion auditing, consulting and business advisory service.  We provide an objective resource for auditing coupon processing and redemption practices, procedures and misredemption controls, promotion related investigations, compliance reviews for coupon and refund promotions, consumer credit strategic planning, risk management, quality and fraud control.

Our services are designed with your needs in mind.  Santella & Associates has performed over 400 audits on behalf of several Consumer Packaged Goods Manufacturer's including:

Nabisco, Incorporated
Coca Cola USA
The Minute Maid Company
Kraft Foods, Incorporated
The Quaker Oats Company
ConAgra, Incorporated
The Pillsbury Company
The Kimberly-Clark Company
Frito-Lay, Incorporated
R.J. Reynolds Tobacco Company
Pepsi-Cola USA
The Reynolds Metals Company
Ocean Spray Cranberries, Incorporated
Swift-Eckrich
Carnation
Catalina Marketing Corporation
Coolsavings
Wilton Connor Packaging, LLC
Voupon
Cyberdrawer
Topco Associates
Acardo Technologies (Germany)

Santella and Associates thorough, specialized audits can ensure that your company receives the best possible service from your promotion supplier, including:

Secure accounting and internal controls;
Complete and accurate recording of transactions;
Prompt turnaround on premium and rebate offers;
Ensure prompt coupon payment to the retailer or clearing house, thus reducing invoice deductions;
Proper documentation and control of receivables and payables.

Following are some of the services that we have provided to clients.  However, we do customize our services to meet your specific needs and our fees are quoted on that basis. Volume discounts for various services, such as our audit programs are available.

AUDIT SERVICES

We provide audit services to consumer packaged goods manufacturer's in the areas of coupon redemption, rebate and premium fulfillment.  We perform the audits on a timely and cost-efficient basis and have a proven track record.  We provide our clients an environment where accountability for coupon promotions and fulfillment offers can be maintained throughout the liability cycle of the promotion.

How can you be sure that your promotion supplier is providing you with the best, most cost-efficient service possible?

Santella & Associates offers its promotion marketing audit experience to perform a customized audit program comprising all areas of your marketing promotional programs or we can perform audits on an individual project basis.   Our services include audits of your:

Redemption Agent;
Retail Clearing Houses;
One-Step Processor or Electronic Clearing Service;
Rebate/Refund Fulfillment Service;
FSI Company and Printers.

CREDIT CARD INDUSTRY

We also provide audit services in the Consumer Credit Granting and Collection field. We will review your current policies and procedures and audit adherence to these policies to ensure compliance with Regulatory requirements.

Information is power.  We can help improve security and accountability while making your promotions more effective.

CONSULTING & BUSINESS ADVISORY SERVICES

Santella & Associates provides consulting and business advisory services to manufacturers, retailers, advertising and marketing services organizations relating to their security concerns and the effectiveness of their marketing promotions.  In this section you'll discover valuable information to help you meet your specific marketing challenges.

Santella & Associates consults with companies on promotion related and risk management matters, including risk identification and analysis.  We have provided our consulting and business advisory services to manufacturers and marketing services organizations in areas such as:

New marketing business ventures;
Develop strategic alliances and partnerships for Internet businesses;
Provide advisory services to investment banking group;
Review business plans, market assessment, marketing strategy, competitive analysis, product positioning and sales plans;  
Assist in the development of Internet promotion systems;
Consult on security issues relating to electronic or Internet promotions;  
Consumer Credit Card Granting and Collections; 
Assisting retailers and manufacturers in the controls and implementation of an effective one-step or electronic coupon processing program;
Reducing coupon related invoice deductions, chargeback fees and penalties from retailers;
Innovations in electronic marketing and discounts;
Planning and implementation of Frequent Shopper Programs, Electronic Scan-Down Programs and Electronic Coupon Clearing Services;
Coupon Coding and POS Requirements;
Determine whether your coupons are being processed as efficiently as possible;
Eliminate unnecessary processing and reporting expenses;
Improve customer service as it relates to retailer payment inquiries;
Investigations of counterfeit coupons and coupon clubs;
Assist International companies in the planning and development of couponing promotions and the coupon clearing and reporting process.

Santella & Associates is based on a philosophy of "Performance, Not Promises."

If you would like to be added to our mailing list for our Free Promotion Industry Newsletter, please complete the information form below.  

CREDIT CARD INDUSTRY

Santella and Associates consults with consumer credit card issuers and collections companies.  Working closely with our client, we seek the right approach through a thorough understanding of your strategy and objectives.  We focus on:

Development and Adherence to Polices and Procedures;

Productivity;

Costs and Quality Controls;

Fraud Control through Internal Procedures;

Planning Flexibility;

Reporting Systems; and

Strategic Planning.

Click here for more information regarding our consumer credit card consulting services.

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Copyright  1998 Santella & Associates.  Legal Disclaimer
Last modified: November 30, 2009