|
LEGAL
CHECK FOR SWEEPSTAKES AND PROMOTIONS

HOW TO REDUCE THE COST OF A
SWEEPSTAKES PROMOTION
THE
DECEPTIVE MAIL PREVENTION & ENFORCEMENT ACT
MARKETERS
SHOULD NOTE NEW SWEEPSTAKES STANDARDS ARE ESTABLISHED
ONLINE
SWEEPSTAKES FREQUENTLY ASKED QUESTIONS
UTILIZING
ONLINE SWEEPSTAKES
SENATE
APPROVES SWEEPSTAKES LEGISLATION
WHAT
YOU SHOULD KNOW ABOUT SWEEPSTAKES
CHECKLIST FOR PREPARING RULES FOR
SWEEPSTAKES
SWEEPSTAKES
AND CONTESTS
A SWEEPSTAKES PROMOTION TAKES CAREFUL PLANNING
WHEN IS A
SWEEPSTAKES THE RIGHT PROMOTIONAL TOOL?

MARKETING
RELATED ARTICLES
COUPON RELATED
ARTICLES
REBATE & PREMIUM FULFILLMENT ARTICLES
FREQUENT
SHOPPER & RETAILER ARTICLES

LEGAL CHECK FOR
SWEEPSTAKES AND PROMOTIONS
Promotions are an effective way for marketers to increase
consumer awareness and increase sales of your brand's products. No promotion can
be successful if it results in legal consequences. The following guidelines will
assist you in developing your promotion.
- Draft a Set of Rules
Official rules have long been upheld as an enforceable
contract between the sponsor and entrants, helping to stave off potential
legal problems.
- Stick to the Rules
Once you've drafted a set of rules, stick to them. Changing
rules in a material way while the promotion is running can lead to significant
issues with regulators and consumers.
- Avoid Unintended Sweepstakes
Promotions like "First to Respond" or "Fast
50" are considered sweepstakes, generally requiring a comprehensive set
of rules, specific disclosures and registration in certain states. If you want
to avoid a sweepstakes and the issues involved with it, create a premium
program, and ensure that you have a sufficient quantity of items on hand to
meet anticipated demand.
- Skill Contests Must Be Based on Skill
If you're running a skill contest, different rules apply. It
is critical that the type of skill is known to participants, that they have
the opportunity to exercise their skill and that the determination of the
winner be based predominantly on skill. Promotions that involve choosing a
winner based on the sponsor's discretion or solely through audience voting are
not skill based.
- Remove Consideration
An illegal lottery consists of all three elements of prize,
chance and consideration. For a chance-based promotion to be legal, therefore,
consideration must be eliminated. This can be as simple as implementing
a no-cost alternate method of entry with equal dignity to the purchase method.
- Wireless Promotions Have Special Issues
There will always be some cost to a consumer for engaging in
a text message promotion. Whether the relatively nominal cost of sending and
receiving regular text messages, or the larger costs associated with premium
text messaging, any promotion involving the use of a wireless device as the
primary entry mechanism must have an alternative method of entry to avoid
violating the lottery laws.
- Beware of Consumer-Created Content
Consumer-created content has two main issues. First, you may
not be able to control what consumers do with or say about your products. Implement
a screening process before posting content. Second, you have no control
over the integrity of submissions, and you have no idea whether or not the
content is original to the consumer. Content taken from third parties could
lead to unavoidable copyright infringement lawsuits.
- Train your Employees
No promotion is safe from regulatory scrutiny if employees
are not familiar with how to implement it. Train your store managers and
employees how to post rules, make rules available for those who ask and permit
entry without a purchase.
- Deal with Potential Winners Appropriately
Picking the winner and awarding the prize should be the easy
part, but this is where most promotions go wrong. Ensure you have
appropriate mechanisms in place to confirm that winner's notices only go to
the winners. Don't tell someone that they have won until after you are
sure that they meet the eligibility requirements and have complied with the
rules.
- Avoid Negative Publicity
While the publicity usually comes after a winner is
chosen, avoiding it can be taken care of in the planning stages. Recent
negative publicity has involved unintended consequences such as an inability
to pay sales tax on the prize, or announcing a winner before eligibility
requirements are confirmed.
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HOW TO REDUCE THE COST OF A
SWEEPSTAKES PROMOTION
The following are some ways to reduce the total costs of a sweepstakes
promotion:
 | Offer
a cash alternative to your Grand Prize at a lesser value.
For example, if the Grand Prize is a $40,000 Mercedes, you can offer
a $30,000 cash alternative.
|
 | Instead of offering merchandise as
prizes, consider using Amex Gift Cheques, gift certificates, phone cards,
gas cards, etc. These prizes have real value and are easy and
inexpensive to mail (USPO v. UPS). They
will reduce handling fees and you will not have to consider breakage in
transit. US Savings bonds are also a good alternative and cost approximately
50% of the face value.
|
 | If you run a number of sweepstake
promotions in Florida, check out the “waiver of surety” option, which
can be used if you have had a five-year history with no incidents in
Florida. Over the course of
several sweepstakes programs, this can add up to a significant dollar
savings.
|
 |
Consider
“Voiding” sweepstakes in difficult states or provinces such as Florida,
New York, Rhode Island and Quebec. Florida, New York and Rhode Island
require filing fees, a surety bond, agency fees and indemnity agreement
(required by bonding company). Florida
is also known for their fines. In Quebec, you have to consider fees, bonds,
translations and additional printing costs to print everything in two
languages.
|
 |
Consider partnering and sharing the cost of a sweepstakes promotion and
prize liability with a compatible brand or buy into a “Share-A-Sweeps”
promotional (shelf) program. Negotiate
on advertising exposure/trade out with a manufacturer or travel destination
venue.
|
 |
If game cards are
involved, find a printer that can do in-line variable imaging.
This will lower your post-printing and seeding costs.
|
 |
Find prize
suppliers whose prices include warehousing and delivery (Drop-shipping).
|
 |
Where possible,
use Internet vs. 800 numbers for entry and data collection.
|
 |
Contingency
insurance can save money on games of skill such as a $100,000 for a
half-court shot at a basketball game. |
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THE
DECEPTIVE MAIL PREVENTION & ENFORCEMENT ACT
By Linda A. Goldstein, Esq. Hall Dickler
Kent Friedman & Wood, LLP
1. What Does the Act Do?
The Act imposes various requirements on
sweepstakes mailings, skill contests mailings, mailings containing facsimile
checks and mailings made to look like government documents. The Act also
requires mailers of sweepstakes and skill contests to establish a name removal
notification system whereby individuals can request removal from mailing lists
used for sweepstakes and contests. Finally, the Act establishes strong financial
penalties for sending mailings that violate the Act and provides the Postal
Service with additional authority to investigate and stop deceptive mailings.
2. Who Does the Act Cover?
The Act amends existing provisions of
the Postal Bill. As such, the provisions of the Act are limited to solicitations
sent through the mail. The Act does not apply to advertisements in other media,
which do not involve use of the mails. Note, however, that to the extent that
certain products are delivered to consumers through the mail, advertisements
included within those mailings would be subject to the Ac t. There is, however,
a broad exemption from the sweepstakes and skill contest provisions for
advertisements appearing in newspapers, magazines and similar periodicals
provided one of the following two conditions are met: (i) the advertisement is
not directed to a specific named individual, or (ii) the advertisement does not
offer the opportunity to order a product or service.
3. What are the New Requirements for
Direct Mail Sweepstakes?
The new requirements for direct mail
sweepstakes fall into three general categories:
 | Affirmative disclosures |
 | Prohibition on certain practices and
representations |
 | Establishment of name removal
notification system |
Affirmative Disclosures:
 | The affirmative disclosure
requirements apply to any solicitation containing sweepstakes entry
materials with the exception of advertisements in newspapers, magazines and
similar periodicals which are exempt. Mailings that simply provide
information about a sweepstakes or announce a future sweepstakes, but do not
provide the opportunity to enter are not subject to these disclosure
requirements. |
The following are the affirmative
disclosures required under the Act:
 | A statement that no purchase is
necessary. This statement must appear three times, in the solicitation, on
the order or entry form and in the official rules. This statement must be
disclosed "more conspicuously" than the other disclosures required
under the Act.
|
 | A statement that a purchase does not
improve one's chances of winning. This statement must also appear three
times; in the solicitation, on the order or entry form and in the official
rules. This statement must be disclosed "more conspicuously" than
the other disclosures required under the Act.
|
 | A clear and conspicuous disclosure
of the name of the sponsor or mailer and the principal place of business or
address at which the sponsor or mailer may be contacted.
|
 | A clear and conspicuous disclosure
of the complete official rules and entry procedures. The official rules must
contain disclosure of the following: |
 | The estimated numerical odds of
winning |
 | The number, estimated retail value
and nature of each prize |
 | If the prize is to be paid out
over time, the schedule of payments |
Prohibited Practices
 | The Act prohibits the following acts
or practices: |
 | Any representation that
individuals who do not purchase will be disqualified from receiving future
sweepstakes mailings-This is referred to in some settlement agreements as
the Economic Necessity Message |
 | Any requirement that a person
purchase a product or even pay for a product previously ordered as a
condition of entering a sweepstakes. |
 | Any representation that
contradicts or is inconsistent with any of the disclosures that are
required under the Act. |
Establishment of Name Removal
Notification System
 | This provision applies to any mailer
of a sweepstakes or contest irrespective of whether the mailing contains
sweepstakes entry materials. It requires the mailer of sweepstakes or
contest materials to establish a name removal request system. See Paragraph
5 below for complete details. |
4. What are the New Requirements for
Direct Mail Contests?
The new requirements for direct mail
contests fall into two general categories-
 | Affirmative Disclosures |
 | Establishment of Name Removal
Notification System |
Affirmative Disclosures
 | The following are the affirmative
disclosures required under the Act: |
 | A clear and conspicuous disclosure
of the name of the sponsor or mailer and the principal place of business
or an address at which the sponsor or mailer may be contacted |
 | The complete rules of the contest,
which must include: |
 | The number of rounds or levels of
the contest and the cost to enter each round |
 | That subsequent rounds are more
difficult, if that is the case |
 | The maximum cost to enter all
rounds or levels |
 | The estimated number or percentage
of entrants who may correctly solve the skill contest or the approximate
number or percentage of a entrants correctly solving the past three skill
contests conducted by the sponsor |
 | The identity or description of the
qualifications of the judge |
 | The method used in judging |
 | The date the winners will be
determined |
 | The quantity, estimated retail
value and nature of each prize |
 | If the prizes are to be paid over
time, the schedule of payments |
Note: These skill contest requirements
are very similar to those in Oregon and California and are principally directed
at multi-level contests. Unlike the California and Oregon statutes, however,
these rules apply whether or not one must pay to enter the contest.
5. What are the Requirements of the Name Removal Notification System?
 | This section requires
"promoters" of sweepstakes and contests to establish an easy to
use notification system by which a person or someone legally authorized to
act on their behalf, such as a legal guardian or a relative with power of
attorney, can have their name and address removed from the promoter's
sweepstakes or contest mailing lists. A promoter is defined as any person
who originates the sweepstakes and/or contest and either mails or causes the
sweepstakes or contest to be mailed. The intent is to impose this
requirement on the person responsible for the origination of the mailing,
e.g., the person on whose behalf the sweepstakes or contest is being
conducted, as opposed to a middleman like a printer or the mail shop.
|
 | The Act requires promoters of skill
contests or sweepstakes to include in each mailing a clear and conspicuous
statement that includes a toll free telephone number or address to which the
people can call or write to be removed from any list used by that promoter
to mail sweepstakes or contests. The mail piece must also state that a
person can use the system to prohibit the promoter from sending any further
sweepstakes or contest mailings.
|
 | Promoters must remove an
individual's name and address from mailing lists used by the promoter to
select recipients of skill contests and sweepstakes mailings within sixty
calendar days after the removal request is received.
|
 | An individual can reverse the
election not to receive sweepstakes or skill contest mailings from a
promoter by advising the promoter in writing that they wish to receive such
mailings again.
|
 | The Act prohibits any sale, rental
or other commercial use of the lists containing the names of those who have
requested to be removed from a promoter's mailing list.
|
 | Promoters who recklessly mail an
individual a sweepstakes or skill contest in violation of these provisions
are subject to civil penalties of up to $10,000 per violation. In addition,
any individual who receives a mailing in violation of this provision may
bring a private action and recover the greater of actual damages or $500.
|
 | The Act provides that promoters will
not be subject to civil liability if they exclude an individual from a
mailing list as long as a removal request is received by the notification
system and the promoter or the person maintaining the system has a good
faith belief that the request is from the individual whose name is to be
excluded or from another duly authorized person. |
6. What are the New Prohibitions on
Government Look-Alikes?
 | Current law already prohibits the
use of mailings which deceptively appear to be sent by, approved by, or
endorsed by the federal government and require certain mandatory disclosures
if various indicia suggesting governmental endorsement are used. The new law
expands and broadens these provisions by expanding the category of indicia
which would trigger the need to make the mandatory disclosures.
|
 | The Act applies to any mailing by a
non governmental entity which requests a purchase or payment, a contribution
or membership fee or which requests information, and which could be
construed as implying a governmental connection, approval or endorsement
through the use of any of the following: |
 | a seal |
 | insignia |
 | reference to the Postmaster
General |
 | citation to a federal statute |
 | name of a federal agency,
department, commission or program, trade or brand name |
 | any reference to the Postmaster
General or citation to a federal statute that misrepresents either the
identity of the mailer or the protection or status afforded to the mail
|
 | Any mail which implies a
governmental connection, approval or endorsement through the use of any of
the indicia referenced above must either actually be approved or endorsed by
the federal government or include the following disclaimers; |
 | The following notice, clearly and
conspicuously on the face of the solicitation: "THIS ORGANIZATION HAS
NOT BEEN APPROVED OR ENDORSED BY THE FEDERAL GOVERNMENT AND THIS OFFER IS
NOT BEING MADE BY AN AGENCY OF THE FEDERAL GOVERNMENT." |
 | The following notice clearly and
conspicuously on the outer envelope: "THIS IS NOT A GOVERNMENT
DOCUMENT. |
7. What are the Rules on the Use of
Facsimile Checks?
The Act requires that any mailings
which include a facsimile check must include a notice on the face of the check
indicating that the check is not a negotiable instrument. This requirement is in
addition to other notices required under other state laws.
8. What are the Penalties for
Violating the New Law?
 | Mailings that violate the provisions
of the Act are deemed to be non-mailable matter and may be subject to
detention by the United States Postal Service. The United States Postal
Service may apply for a nationwide temporary restraining order detaining
delivery and receipt of the mail in any jurisdiction in which the mailer is
located or into which the mail is being sent. Under existing law, the Postal
Service had to apply to each district in which a defendant receives mail in
order to obtain an injunction detaining the mail.
|
 | In addition to the stop order
provisions, the Act imposes substantial civil penalties for violations.
Previously, the Postal Service could only obtain civil penalties for
violations of a stop order. Under the new law, the Postal Service may obtain
civil penalties based on the mailing itself even before the issuance of a
stop order. The penalty is calculated on a sliding scale as follows: $25,000
for each mailing of less than 50,000 pieces, $50,000 for each mailing of
50,000-100,000; and an additional $50,000 for each 10,000 pieces of mail not
to exceed $1,000,000. The penalties for violating a stop order are also
increased on a similar sliding scale based on the quantity of the mail up to
a maximum of $2,000,000.
|
 | Violations of the name removal
notification system are subject to civil penalties of up to $10,000 per
violation as well as a private action for actual damages or $500, whichever
is greater. |
9. When Does the Act Take Effect?
 | Except for the Name Removal
Notification System, the Act takes effect 120 days after enactment, which is
April 13, 2000. The Name Removal Notification System requirements take
effect on December 12, 2000. |
FREQUENTLY ASKED QUESTIONS:
- If the Sweepstakes or Contest
Mailing Does not Contain Entry Materials, Does it Need to Comply with the
Act?
The disclosure requirements and the prohibited practices only apply to
sweepstakes and contest mailings that also contain entry materials. However,
all sweepstakes and contest mailings must contain the address or toll free
number to which persons can write to be removed from the mailing list.
- If I Include a Sweepstakes Insert in
a Cooperative Mailing, Must I Comply with the Provisions of the Act if the
Sweepstakes is Not Personalized or Does Not Request a Purchase?
The exemption for sweepstakes advertisements that are not personalized or do
not request a purchase only applies to advertisements appearing in
newspapers, magazines or similar periodicals. Therefore, sweepstakes inserts
presented in co-op mailings would be subject to the provisions of the Act.
Of course, if the insert does not provide an opportunity to enter the
sweepstakes, then it would not be subject to the disclosure requirements.
- If I Have Multiple Entries or Game
Pieces in a Mailing, Must the Disclosures that No Purchase is Necessary and
that a Purchase Does Not Enhance an Entry's Chances of Winning Appear on
Each Entry Form?
The Act permits these disclosures to appear on the entry form or on the
order form. If you have multiple game cards or entry pieces, but only a
single order form, you can comply with the Act by simply placing the
disclosures on the order form. If, however, you do not have an order form,
or multiple entry forms also contain order forms, then these disclosures
would have to be repeated on each of these forms.
- What is the Standard for "Clear
and Conspicuous" Disclosure?
The Act defines "clear and conspicuous" consistently with the
Federal Trade Commission definition. Specifically, the Act defines
"clear and conspicuous" as "presented in a manner that is
readily noticeable, readable and understandable to the group to whom the
applicable matter is disseminated."
- What Does "More
Conspicuous" Mean? Does it Mean That it Has to be Larger or Bolder than
the Other Disclosures?
Not necessarily. In adopting the term "more conspicuous," the
Congress certainly intended that the two disclosures subject to this
standard be subject to a higher standard than the other disclosures. The
Congress, however, very deliberately avoided imposing any specific type size
or placement requirements. The report language accompanying the Act
recognizes that "the more conspicuous" standard "may be
accomplished in a variety of ways as befit the format and layout of
different promotional mailings." The Report goes on to state, "In
determining whether these two disclosures meet the "more
conspicuously" standard, it is intended that consideration be given to
the manner in which these disclosures are presented in relation to the other
material appearing on the same page or document on which these disclosures
appear. It is not the intent to require that these two disclosure
necessarily appear in a larger typesize, bolder typeface or similarly more
prominent graphic depiction than the other disclosures required, which may
be appearing elsewhere in the solicitation materials. For example, these two
disclosures appearing on the entry or order device may, by virtue of their
very placement and location be deemed to be displayed more conspicuously
than other disclosure appearing elsewhere in the solicitation. Note,
however, that this is a key section of the law and advertisers are advised
to consult with counsel on how to satisfy this requirement.
- If There are Not Three Separate
Components to a Mailing, e.g., Solicitation, Rules and Entry Form, How Many
Times and Where Must the No Purchase Necessary and Purchase Does Not Enhance
Chances of Winning Disclaimers Appear?
The Report language accompanying the bill suggests that if there are not
three separate components, that disclosures can be made on the entry or
order form and in the rules.
- Do I Still Need to Comply with State
Laws
The federal law does not preempt existing state laws. Therefore, promoters
of skill contests and sweepstakes must still comply with the various state
laws governing these types of programs.
- Who is Responsible for Establishing
and Maintaining the Name Removal System?
The law places responsibility for complying with the Name Removal Requests
on the "promoter " of the sweepstakes. The promoter, in turn, is
defined as any person who originates and mails or causes to be mailed the
sweepstakes or contest. The intent of the bill is to place this requirement
on the entity who is primarily responsible for the operation of the
sweepstakes or contest. The report accompanying the bill states that:
"the person who merely prints or mails material for a skill contest or
sweepstakes is not covered by this section unless that printer or mailer
also originates or materially assists with operating the sweepstakes or
contest. Only the originator of the sweepstakes or contest that is the
subject of the mailing must comply rather than a middleman who simply prints
or sends the mailing."
- What Exactly Must a Promoter Do
Within Sixty (60) Days With the Names of Those who Request to be Removed
from the Mailing List?
The sixty (60) days refers to the time period within which the promoter must
remove the individual's name and address from mailing lists used for
sweepstakes and skill contests. It is conceivable, therefore, that an
individual will still receive a mailing after the sixty (60) day period has
expired since the list used to select recipients of that mailing would have
been released prior to the sixty (60) day period.
- What If I Inadvertently Mail to
Someone who has Requested to Be Removed from the List?
It is an affirmative defense to an action brought for violation of the Act
that the promoter has established and implemented with due care reasonable
practices and procedures to prevent mailings to people who have submitted a
name removal request. Therefore, promoters of direct mail sweepstakes and
contests would be well advised to establish guidelines and procedures for
the establishment and maintenance of this system to protect them in the
event of an inadvertent error.
Linda Goldstein is partner-in-charge of
Hall Dickler's Advertising, Marketing and Media Department. She received her law
degree from New York University Law School. Linda represents clients in every
sector of the advertising and marketing industry in advertising, intellectual
property, and Internet matters and is a nationally-recognized expert.
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MARKETERS
SHOULD NOTE NEW SWEEPSTAKES STANDARDS ARE ESTABLISHED
New standards have emerged from the
August settlement between 23 states and the District of Columbia (AG's)
Attorneys General and Publishers Clearing House. And Time, Incorporated (48
state AG's and DC). The settlement includes a total of $26.1 million in
restitution to consumers, and strict notification guidelines for future direct
mail sweepstakes. Five points were agreed to in the settlement:
- Marketers must discontinue contact
with heavy users who think purchases enhance their chance to win.
- Consumers must readily understand
that no purchase is required to play.
- It must be just as easy to enter
without purchase as it is with a purchase.
- Marketers should avoid
"involvement devices" that appear to involve chance, but do not,
such as game pieces. that earn a prize for matching symbols, when all game pieces
have matching symbols.
- A sweepstakes can not be an
"everybody wins" event.
I recommend that all marketers use this
settlement as their guidelines.
Publishers Clearing House will pay $18
million in restitution (which will be given primarily to 15,000 consumers who
spent more than $2,500 each trying to win. Both companies will establish a
"Do Not Contact" database and stop soliciting high activity customers.
Specifically, CPG agreed to:
- Send a "No Purchase
Necessary" note to consumers spending $1,000 or more a year.
- Survey those spending over $2,500 or
more to make sure they understand that they do not need to buy to enter the
sweepstakes.
- Discontinue sweepstakes mailings to
recipients who believe that their odds of winning are better by making
purchases.
- Will not use a document designed to
simulate a check unless the face of the document clearly states that
"This is not a check".
Time, Incorporated agreed to establish
a "Sweepstakes Do Not Promote List" for high activity customers and
stop sending new solicitations to customers who either have a current
subscription lasting more than five years or have spent more than $500 to
previous promotions. In addition, they will no longer state that the letter was sent by special courier or
a special class of mail if they did not. Both PCH and Time agreed to include in
all mailings a sweepstakes fact sheet similar to FDA nutrition labels that
include the odds of winning, deadlines, prize values and quantity of prizes
offered. They will not call a consumer a winner unless he actually won and when
stating that they could be a winner, will state in equal-sized type, the
conditions necessary to win.
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ONLINE
SWEEPSTAKES FREQUENTLY ASKED QUESTIONS
Here's a list of some of the most frequently asked questions regarding
online sweepstakes promotions.
Question: Do
I need to provide an alternate method of entry for an online sweepstakes?
Alternate methods of entry are used to avoid "consideration." It's
illegal to require payment or other form of consideration, such as a purchase,
to enter a sweepstakes. Some regulators, particularly the Florida Department of
State, considered Internet access to be consideration. That prompted marketers
to provide a mail-in or other free method of entry. Florida has recently changed
its position, and the general consensus has been that an online-only sweepstakes
with a free online method of entry (sponsored by someone other than an Internet
service provider) does not require an alternate entry method. That may change as
other regulators make their own determination.
Question: Why are
many online sweeps limited to U.S. residents?
Online promotions naturally reach a worldwide audience, but it is easier and
less costly to comply with U.S. laws than many other nations' laws. If you
target an international audience, it may be worth the additional expense.
Law firms with expertise on promotion laws generally have an international
network of lawyers to help with compliance.
Question: Can we
require an entrant to refer a friend in order to enter a sweeps?
Yes, but to avoid that requirement constituting consideration, provide
another entry method (via the Internet or postal mail, for example) that permits
as many entries as are allowed using the refer-a-friend method. To avoid
violating friends' privacy rights, send only one e-mail message to referred
friends, and comply with anti-spam laws by properly identifying the e-mail in
the subject heading and allowing the recipient to opt out of future
messages.
Question: What
are some potential problems with an instant-win promotion?
Online instant-win promotions carry the same dangers as
offline versions: More winning entries could be produced than anticipated and
the sponsor could be liable for redeeming prizes that far exceed its allocated
budget. The best way to limit liability is to state in the rules that, if more
prize claims are received than specified in the official rules, the sponsor will
conduct a random drawing from among all eligible claims. Similar language has
largely insulated traditional instant-win promotions from huge liability.
Question: How can
we protect our promotion from hackers and automated devices?
There's always a risk that someone will figure out how to enter multiple
times or will disable the site so others can't enter. Limit entries to a finite
number, such as one per day or one per e-mail address. State in the rules that
you retain the right to disqualify entries from a user suspected of attempting
to disrupt the sweepstakes, and that you may prosecute or seek other legal
redress against anyone suspected of engaging in these acts.
Question: Can we
award gift certificates as prizes?
Yes, but avoid consideration. Many online promotions award gift certificates
redeemable at a designated online store. In order to avoid a finding that the
gift certificate is "post-consideration" (that is, the winner has to
pay something to actually use the prize), the gift certificate should be for a
dollar amount large enough to purchase an item at that store. Some states also
prohibit prizes of gift certificates with expiration dates.
Online promotions are under ever-increasing regulatory scrutiny new laws are
continually added, and existing laws are subject to constant reinterpretation.
Consult legal counsel as early as possible when constructing your online
promotions to ensure that they are legally sound. It's better to spend time with
your lawyer than to end up on a list of disasters in online sweepstakes
promotions.
Note: This article is an overview of the issues related to online promotions
and should not be considered legal advice.
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UTILIZING
ONLINE SWEEPSTAKES
Online sweepstakes should be interactive and
designed so consumers are made aware of the brand or product. Sweepstakes can
also be used to build relationships via online promotions while they also:
 | Build a prospect database by gathering
information from potential customers and create a platform for
permission-based marketing. |
 | Sweepstakes have large consumer appeal and
promote brand awareness as consumers identify the company's products or
services. |
 | Entry is easy and immediate and provides a
chance to win attractive prizes, drive traffic, and build online
relationships. |
Research has shown that:
 | 49% of consumers log onto the Internet at
least once per month to enter sweepstakes. |
 | 24% of consumers made their first purchase
online based on a sweepstakes. |
 | 39% of consumers name sweepstakes as the key
motivator for divulging personal information. |
 | 93% of commerce sites ran a promotion in the
past six months. |
 | 76% of sites named sweepstakes as the
preferred method of online promotion. |
Source: Jupiter
Communications 1999, NFO Interactive, 1999
You must, however, keep learning about what your
consumers are interested in and strive to keep your company on their mind.
Successful online promotions include both consumers and sales channels. Once you
have the initial contact with the consumer, you should develop database
marketing and long-term loyalty programs. You can build your database by simply
adding a command code to the online entry for so that entry information is
collected. All promotional information is then sent directly to the database
server. The web-based promotions can assist you to effectively develop your
targeted permission-based marketing efforts.
You can do this by:
 | Emailing information that consumer has
requested and uses permission-based email as a loyalty and continuity tool. |
 | Encourage people to sign up for your
newsletter, discounts, etc. |
 | Send exclusive discount offers. |
 | Provide daily instant-win games, frequent
purchase rebates or rewards, point systems or frequent flyer miles. |
Instant win games are the fastest-growing
segment of online promotions. They provide the instant gratification that
consumers want on the Internet and there are several innovative possibilities
with instant win games. When the program is completed (or at predetermined
increments), you should have customized research reports along with a list of
participating consumers. You may also want a market demographics analysis
depending on the scope of your project and your individual needs.
Finally, online promotions mean real-time
monitoring of those promotions and reporting of online entries that allow you to
see the effects of the media that supported the promotion. You will be able to
access the online entrant database and manage targeted, permission-based email
campaigns with integrated marketing tools. The more that you think through what your
reporting needs up front, the more likely you can program those needs into the
online promotion. You will learn how to optimize your promotions by focusing on
targeted prospects and acquiring customers that will lower your acquisition
costs.
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SENATE
APPROVES SWEEPSTAKES LEGISLATION
Legislation was approved by the Senate requiring sweepstakes
sponsors to clearly explain that no purchase is required to enter. Federal law
already prohibits sweepstakes sponsors from charging entrants a fee or giving a
winning edge to people who make a purchase. The bill also imposes million dollar
fines on sweepstakes companies that violate the loaned gives the U.S. Postal
Service new authority to stop the mailing quickly.
American Family Enterprises which runs a sweepstakes promoted
by Ed McMahon and Dick Clark filed for bankruptcy protection to settle dozens of
lawsuits alleging deceptive advertising over its sweepstakes. American Family
also announced that it had reached an agreement approved by the U.S. District
court of New Jersey. The settlement covers all outstanding litigation against
the company. AFP admits no wrongdoing but agrees to establish a $33 million fund
to pay customers who can certify that they believed purchasing magazine
subscriptions was necessary to become eligible for AFP prizes. The company has
also agreed to pay legal, administrative, and notice costs associated with the
settlement.
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WHAT YOU SHOULD KNOW ABOUT
SWEEPSTAKES
Sweepstakes can provide the following
benefits:
 | Builds Trade Support |
 | Increase Awareness of Brand and Product |
 | Increases Advertising Readership |
 | Encourages Retailer Displays of Promotional Materials |
 | Drives Traffic into Stores |
 | Involves Consumers with Your Product |
 | Motivates Consumers to Act Now |
You should give prizes of value; one grand prize and a
number of lesser prizes to increase the chance of winning. We strongly recommend that your
legal department review and approve all elements of your sweepstakes and allow sixty to
ninety days lead-time to execute a sweepstakes in order to meet state registration
deadlines.
The following checklist maybe used to assist you in
planning your sweepstakes promotion, but you should always have a complete legal review
performed.
Sweepstakes Planning
 | Develop a theme and prizes that are relevant to the
sponsoring brand; |
 | Is registration necessary? (New York, Florida and Rhode
Island) |
 | Are your prizes over $5,000 in Value? Do you need a
surety bond? |
 | Affidavits, liability waivers and publicity
considerations. |
 | Fulfillment (Shipping of merchandise). |
Official Rules &Entry Requirements
 | No Purchase Necessary |
 | One Entry Per Person or One Entry Per Family/Household or
Enter as Often as You Like |
 | Who May Enter |
 | One Entry Per Envelope |
 | Random Draw |
 | Official Entry Form |
 | Alternative Means of Entry |
 | Entry Form Combined with Refund Certificate, Cents-off
Coupon, Premium Offer, etc. |
 | Winner Notified by Mail/Writing |
 | Date of Drawing |
 | Date Entries Must be Received |
 | Instant Win - Rub-off, Matching |
 | Alternative Means to Obtain a Game Piece |
 | Will Winning Game Piece be Sent by Registered Mail? |
 | Date Winning Claims Must Be Received |
Geographical Considerations
 | Residents of U.S./Legal Residents |
 | Residents of Continental U.S./Canada |
 | Residents of Specific
State(s) |
Affiliations
 | Affiliation of Sponsor Prohibited - Employees, Retailers,
Affiliates, Licenses, Advertising & Promotion Agencies, Family Members (specify),
Wholesalers, Printers or Other Vendors |
Age Requirements
 | No Restriction, Minimum Age, Under Age X, Prize Must Be
Claimed by Parent or Guardian, Must be of Legal Age (21 for alcohol sponsored event) |
Prizes to Be Issued
 | All Prizes Will Be Awarded |
 | Odds of Winning |
 | Retail Value of Each prize |
 | Unclaimed Prizes Will or Will Not Be Awarded |
 | Does Artwork Accurately Depicts Prize Being Offered |
 | One Winner Per Person, Family, Household |
 | If It is a Trip Prize, then: |
 | Number of Days/Nights, Hotel Accommodations |
 | When Trip Must be Taken, Back Out Dates, Class of Travel |
 | Does Not Include Meal, Expenses |
 | Liability Waivers (all travelers), Entry/Exit Fees |
 | Never Use "All Expenses Paid" Trip or Vacation |
PROVISIONS
 | Void Where Prohibited, Taxed or Restricted |
 | Not Responsible For Lost, Late, Misdirected, Incomplete or
Illegible Entries or Mail |
 | If Offered Via the Internet, Include Disclaimers |
 | Void in State(s) of _________ |
 | Taxes Are the Responsibility of the Winner |
 | Official winners List Available Upon Written Request if
Received by ______ |
 | Affidavit of Eligibility |
 | Return Date |
 | Publicity Release |
 | You Should Have a Program in Place to Detect Seeding Errors |
 | Sweepstakes Administration Address |
 | Decision of Judges is Final |
IN THE CASE OF CONTESTS (Note: This should not be
confused with a sweepstakes)
 | List Proof of Purchase Requirements |
 | Competitive Skills & Judging Criteria (i.e. Photo,
Cooking, Recipe, Knowledge, Writing, etc) |
 | Entries Must be Original |
 | Entries Become the Property of Sponsor |
 | How will Ties be Decided or Handled |
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CHECKLIST FOR PREPARING RULES FOR SWEEPSTAKES
SWEEPSTAKES AND CONTESTS
Sweepstakes and contests are two promotional tools that
can increase brand awareness, however, there are many federal, state and local laws and
regulations governing sweepstakes and contests. For some, it is difficult to understand
the difference between the two. As a general rule, a sweepstakes or contest becomes a
"lottery" and, thus, illegal under federal and state laws, if all of the
following three elements are present:
 | Prize
- A prize is always present in such promotions.
|
 | Consideration
- Consideration generally means that the
entrant has to make a purchase or payment (e.g., buy the product) or in some states do
something substantial (e.g., go to the store to get or deposit the entry form).
|
 | Chance
- A chance means that the winner is selected at
random (e.g., a drawing, a pre-selected number, a rub-off card randomly distributed,
etc.). The distinction between a sweepstakes and a contest is that in a sweepstakes the
element of consideration must be eliminated because the winner is selected by chance; the
entrant does not have to pay or do anything substantial to enter. In a contest, the
element of chance is eliminated; the winner is selected on the basis of skill. In a
contest, it is permissible to require a purchase in order to enter except in certain
states. With respect to sweepstakes, the laws and interpretations among the different
states as to what constitutes consideration are highly uncertain and frequently changed.
With respect to contests, similar controversy exists as to what constitutes
"skill." All sweepstakes and contests should be accompanied by official rules,
which are clear and unambiguous. Disclosures required in advertising a sweepstakes or
contest will vary depending on the nature of the promotion and the state in which it is
running. Special care should be taken that advertising of the promotion is consistent with
the rules. It should also be noted that the States of Florida and New York require that
most sweepstakes be registered with the state and that a deposit be made or bond posted to
cover the value of the prizes. Rhode Island requires registration of sweepstakes in which
local retail stores are involved. Arizona requires registration of skill contests. |
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A SWEEPSTAKES
PROMOTION TAKES CAREFUL PLANNING
A Sweepstakes promotion is an effective promotion in
increasing awareness of readership of your advertisement. It will also enhance your
products image, get support from the retailers with point-of-purchase displays and
provides you with an opportunity to build a database of potential customers.
Sweepstakes can be very expensive, however, no other promotion vehicle offers more control
of its costs. They also have several legal restrictions and requirements that must
be followed as they are legally controlled and regulated by Federal, State and local
authorities.
Santella & Associates recommends that
you carefully plan your sweepstakes promotion and we suggest the following guidelines:
1. Identify and define your objectives and marketing goals
for your sweepstakes promotion;
2. Plan your sweepstakes promotion as part of your total marketing strategy not as
a stand alone promotion. Utilize in-store displays, TV, radio to support your
promotion;
3. Determine the areas of responsibility, who to assign the responsibilities to and
the schedule for completion;
4. Establish the budget for the sweepstakes promotion;
5. Determine where the sweepstakes will be held, the geographic area of
participation, duration of the promotion, age requirements, entry requirements, prohibited
affiliations and legal requirements;
6. Select a theme for your promotion (who is your target audience for the promotion
based on your marketing objectives), the number of prizes or winners. List prize
descriptions and limitations. Develop your artwork depicting the prizes;
7. Your offer should be clearly defined and easy for the customer to understand.
Your company's name and the product should be prominently featured in the ad copy;
8. Determine the criteria and method for judging and evaluating results and
determining the winner;
9. The sweepstakes form should be carefully proofread and approved by all assigned
parties including marketing, brand management, finance, legal, etc.;
10. The legal department should review all areas of the sweepstakes promotion to
ensure that it complies with all Federal, State and local laws.
Your ad copy should indicate the following:
A. The legibility requirements to enter the sweepstakes, prohibited affiliations,
prize description and limitations;
B. How the winner will be chosen (judging);
C. The mailing address for submitting entries;
D. Where official entries can be obtained;
E. The deadline dates for receiving entries;
F. If there is a limit on the number of entries per person;
G. Identify the geographical areas for participation, age requirements, conditions
of entry such as no purchase necessary;
H. Indicate the odds of winning or that the odds of winning are based on the number
of entries received;
I. Indicate how the winner will be notified;
J. Whether the winner may elect cash or merchandise;
K. Disclaimer of Liability of Error;
L. Releases, if required.
You should also indicate that "reproduction of
sweepstakes entries will not be accepted" and identify those states in which the
"promotion is void." Require signed affidavits from the winner, if
applicable and identify where a list of winners will be available upon written request.
You may be required to file a Final Sweepstakes report in some states.
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