"We are an new online promotional
service that provides targeted promotions to consumers. We require a
person with your knowledge and association with manufacturers as well as
your expertise in the field of promotion security. Your
responsibilities would include a complete review of our electronic promotion
system to identify weaknesses, evaluate internal controls and make
recommendations for improvement."
"Our internal audit department is responsible
for auditing our redemption agent and retail clearing houses, but have been unable to
perform these audits in three years due to their expanding areas of responsibilities.
Due to employee turnover, promotions and transfers, they have limited knowledge in
auditing coupon redemption services. Therefore, we feel that the audit services that
you provide would be useful to our company."
"We are in the development of our web site in
which we will be delivering electronic coupon and rebate promotions to consumers via the
internet and needed someone who has extensive knowledge in these areas as well as
development of security features for the promotions."
"We just switched to a new redemption agent a
year ago and wanted an objective evaluation of their internal controls and procedures as
well as a review of their processing facility in Mexico."
"Due to corporate acquisitions and staff
reductions, we have been unable to monitor and audit the activities of retail clearing
houses and our fulfillment service and I believe that your audit program fits our
needs."
"Our company provides coupon and
rebate promotions to consumers via the Internet. We are interested in
establishing strategic alliances or partnerships with other promotion
related companies in the industry and your firm was highly recommended to us
by several of our clients to assist us in this area."
"I felt my department was adequately trained
and staffed in the area of coupon redemption control. Problems started to appear in
the area of invoice deductions, chargeback fees and redemption forecasting. I
recommended to management that we utilize your services to prepare a plan for the
scheduled audit of our coupon redemption agent as well as an audit program of retailer
clearing houses that represent the retailers we are experiencing invoice deduction
problems."
"My audit staff is very lean and I was
concerned that we did not have the proper knowledge or experienced personnel necessary to
effectively audit our company's fulfillment service and coupon redemption agent. We
have decided that it is necessary and cost-effective to contract these audit services to
your firm."
"Coupon misredemption control was not
considered a major priority for our company, but due to management's recent industry
awareness of coupon fraud, management wanted to make sure that audit procedures were in
place to monitor and control our coupon redemption liabilities."
"Our firm distributes marketing promotions via the internet and we
are now planning to issue grocery store coupons and manufacturer rebates but have found a
great deal of resistance due to misredemption concerns by the manufacturers. We
decided that we needed the consulting services of Santella & Associates to assist us
in developing a secure method to distribute coupons and rebate promotions using the
internet."
"We are a newly formed management company that publishes a FSI
coupon magazine in our country. As a pioneer company, we are having some difficulties
setting up a coupon processing system. We were referred to you by two manufacturers
in the United States and would like your assistance in this area."
